Level Up Psychology provides psychoeducational and mental health services for children, adolescents, and adults.

Level Up Psychology is a private allied health practice established in 2017 by Educational and Developmental Psychologist, Dr Jake Kraska. Clinicians at Level Up Psychology utilise an affirmative approach in regards to subcultures and interests, providing an accepting and respectful perspective on each person's needs, preferences and life circumstances.

Level Up Psychology provides both counselling and psychoeducational assessment services. Each clinician has experience in a range of psychological assessment tools or counselling techniques to best meet the goals of any referral. We believe in utilising technology to enhance assessment and therapeutic outcomes.

Our Team

Level Up Psychology employs psychologists predominately trained to work with children, adolescents and young adults. All practitioners are registered with the Australian Health Practitioner Regulation Agency.

Jake Kraska

Jake is a registered Educational and Developmental Psychologist with experience in a range of private and public settings. Jake predominately works with children, adolescents and young adults, completing psychological assessments and counselling. Jake applies evidence-based therapies such as cognitive behaviour therapy, motivational interviewing and mindfulness strategies in his counselling and is familiar with a wide range of educational, cognitive, and social-emotional-behavioural assessment tools for testing and diagnosis.

Jake has completed a Master of Psychology (Educational and Developmental) where he investigated the impact personality has between the relationship of cognitive ability and academic achievement. Jake also completed a Doctor of Philosophy (PhD) investigating the use of computer adaptive testing to measure intelligence. Jake's studies were all completed at Monash University.

Jake is a Member of the Australian Psychological Society and is a Fellow of the APS College of Educational and Developmental Psychologists. Jake has interests in the intersection of psychological research and practice with technology, and is a member of the APS Military and Emergency Services and Psychology Interest Group, APS Psychologists in Schools Interest Group, Testing and Assessment in Psychology, and the APS ePsychology Interest Group. Jake is actively involved in the promotion of Educational and Developmental Psychology and currently serves as the treasurer for the APS College of Educational and Developmental Psychologists National Committee.

Jake Kraska

Melissa Lay

Melissa is a registered psychologist who has worked across school and clinic settings. She is passionate about supporting the needs of children, adolescents, and adults through psychological assessment and intervention.

Melissa provides individualized psycho-educational assessments which offer a holistic understanding of an individual’s cognitive, social, emotional, and behavioural functioning. She adopts a respectful, empathetic, and warm approach when working with clients, integrating Cognitive Behavioural Therapy, Acceptance and Commitment Therapy, relaxation and mindfulness techniques into her therapeutic practice. Melissa has specific interests in anxiety, dependency, and learning disorders.

Melissa completed a Master of Psychology (Educational and Developmental) at Monash University and is a Member of the Australian Psychological Society. Melissa prefers to work collaboratively with clients and is invested in guiding clients towards their therapeutic goals, promoting their personal strengths, and self-development. Melissa is currently completing the Educational and Developmental registrar program.

Melissa Lay

Grace Mackie

Grace is a registered psychologist and Member of the Australian Psychological Society who has experience working across both school and clinical settings. Grace enjoys collaboratively working with young people and their families, helping to highlight areas of strength and weakness in an effort to work toward reaching therapeutic goals and self-growth.

Grace is experienced in providing psychoeducational assessments where she is able to offer an understanding of the cognitive, academic, social, emotional and behavioural functioning of her clients. Grace is also familiar with using a range of therapeutic techniques including cognitive behavioural therapy, acceptance and commitment therapy, and mindfulness. She is particularly interested in psychoeducational assessment, working with LGBTQ+ young people and families, and anxiety-related concerns.

Grace is currently completing a Master of Psychology (Educational and Developmental) combined with a Doctor of Philosophy (PhD) program at Monash University. Grace’s PhD focuses on exploring the mental health and school counselling experiences of transgender young people and psychologists within Australian secondary schools. Grace is currently completing the Educational and Developmental registrar program.

Grace Mackie

Henrique Salles

Henrique is a registered psychologist who is passionate about helping people experiencing emotional, social, or learning difficulties. Henrique provides a welcoming space for clients to discuss what is happening in their lives, and enjoys working with clients as a team to help them better understand themselves, learn new skills, build confidence, and live meaningful lives.

Henrique has worked with clients from childhood to adulthood with a range of presenting concerns, including anxiety, depression, addiction, self-esteem, and learning difficulties. Prior to becoming a psychologist, Henrique volunteered for several years with Headspace, attending schools and community events to promote the importance of mental health and self-care.

Henrique completed a Master of Psychology (Educational and Developmental) at Monash University. In his research, Henrique explored how experiences in nature can support psychological wellbeing — an association of particular interest and passion for him. Henrique is a Member of the Australian Psychological Society and an Associate Member of the College of Educational and Developmental Psychologists.

Henrique Salles

Steve Lanham

Steve is a registered psychologist with experience in both school and clinic settings. He is passionate about working collaboratively with young people, parents, and schools to identify and support learning difficulties, mental health, and wellbeing. He has specific interests in learning disorders (reading, writing, mathematics), other neurodevelopmental disorders (e.g. ADHD, ASD), social skills and emotional regulation.

Steve provides comprehensive cognitive, educational, and social-emotional-behavioural assessments to determine a young person’s strengths and weaknesses and guide intervention planning and strategies that are accessible for parents, schools, and the young person. Steve also provides counselling services that utilise evidence-based practices (such as Cognitive Behaviour Therapy, Acceptance & Commitment Therapy, and Motivational Interviewing) to achieve therapeutic goals, promote personal strengths, and support wellbeing and positive development across the lifespan.

Steve completed a Master of Psychology (Educational and Developmental) at Monash University. Steve is a Member of the Australian Psychological Society.

Steve Lanham

Megan Pilon

Megan is a provisionally registered psychologist and Associate Member of the Australian Psychological Society. With experience working in clinical, community and workplace settings, Megan has specific interests in helping young people to identify and leverage their strengths, develop their capabilities, and meet personal, social, educational, and work-related goals. Megan aims to utilise targeted cognitive, educational, and social-emotional-behavioural assessments to inform effective intervention planning and strategies, and empower young people, families, schools, and communities.

Megan also provides counselling services, integrating evidence-based practices (e.g. Cognitive Behaviour Therapy, Narrative Therapy, Mindfulness) to achieve therapeutic goals. She has a deep interest in the way the mind, brain, and body work together to influence mental functioning, health, and wellbeing, and spends part of her time contributing to research projects for Deakin University’s Food and Mood Centre. She completed a Bachelor of Psychological Science (Honours) with Deakin University, and recently commenced postgraduate study in Neuroscience. She is also a yoga and mindfulness teacher, where she applies knowledge of psychology, neuroscience, nutrition, and physiology to promote positive health, wellbeing, and development across the lifespan.

Megan Pilon

Aisling McKenna

Aisling is a postgraduate psychology student currently enrolled in the Graduate Diploma of Psychology Advanced at Monash University, having recently completed a Bachelor of Arts in Psychology. Aisling has experience in Allied Health, and is excited about helping young adults and vulnerable populations when she completes her studies. She is especially interested in delivering excellent customer service, developing positive relationships with clients and staff, and in practicing therapy in the future.

Aisling provides Level Up Psychology with virtual administrative support.

Aisling McKenna

Services and Fees

The Australian Psychological Society provides a range of resources for the public relating to psychology consultation fees and Medicare rebates. The recommended fee for a standard psychological consultation of 45-60 minutes is $267.00.

Payments are charged to a credit card at the time of appointment. These details will be gathered via your Intake and Consent pack.


Level Up Psychology offers assessment for a range of educational and developmental concerns, including Autism Spectrum Disorder, Specific Learning Disorders (e.g. Dyslexia, Dyscalculia, Dysgraphia), Intellectual Disability, and Attention-Deficit/Hyperactivity Disorder. Assessment can also be conducted related to general learning difficulties, mood or anxiety problems, social skills, or behavioural challenges. We have access to, and are trained to use, a range of psychological tools including the ADOS, WISC-V, WAIS-IV, WPPSI-IV, ADI-R, WJ IV, and WIAT-III.

Full fee $230 per hour
Concession $190 per hour

Medicare does not provide rebates on assessments. Private health care funds may offer rebates and it is recommended you contact your fund for further information.

Assessment package pricing, that includes assessment sessions and report writing, is available to referring organisations, such as schools.

Reports are a typical outcome of a psychological assessment. Reports written by Level Up Psychology are generally considered to be “extended” as defined by the Australian Psychological Society.

Report $400-$600
Review Assessment Report $200

Assessments can also be conducted that meet the requirements of VCAA Special Examinations Arrangements applications, Program for Students with Disabilities, Nationally Consistent Collection of Data (NCCD), National Disability Insurance Scheme (NDIS) and the Centrelink Disability Support Pension.

Level Up Psychology will work with you and your child's school to organise the best time and location for the assessment to take place or can conduct the assessment at our clinic rooms.

When conducting assessments, the number and length of assessment sessions is dependent on both the type of assessment conducted as well as factors related to the individual completing the test. An outline of the number of assessment sessions will be provided at the intake session before you commit to any further services. Assessments will usually involve consultations with schools and other professionals.


Counselling is generally provided online via Coviu (coviu.com) or direct to clients at schools. The Coviu video platform is backed by the CSIRO, it's secure and it works with high and low speed internet so can be used for direct treatment or for follow-up appointments.

Full fee $210 per hour
Concession $170 per hour

Presentations and Workshops

Level Up Psychology provides presentations to school staff and small teams of allied health professionals. Presentations can be focused on the Cattell-Horn-Carroll theory of intelligence, Cross Battery Assessment, Response to Intervention, psychoeducational assessment, Computer Adaptive Testing, and secondary school wellbeing team policies and procedures.

Full Fee $534 per presentation hour

If Level Up Psychology is not available, or not suitable for providing your requested presentation, we have many colleagues that we can recommend.


Level Up Psychology provides supervision surrounding psychoeducational assessment, educational psychology, the Cattell-Horn-Carroll theory of intelligence, Cross Battery Assessment, Response to Intervention, school wellbeing team processes, and general school psychology.

Educational and Developmental Registrar Program $120 per 60 minutes
Psychology $160 per 60 minutes
Wellbeing Team $160 per 60 minutes


If, for some reason, you need to cancel or postpone an appointment, at least 24-business hours' notice must be given or the full session fee will be charged. Cancellations can be completed by emailing admin@leveluppsychology.com.au and your cancellation will be logged at the time of the email.


Some rebates may be available for counselling and psychoeducational assessment services, depending on your eligibility.


Type Rebate
Counselling - Individual
Item 80110
Counselling - Group
Item 80120
Chronic Disease Management
Item 10968
Pregnancy Support Counselling
Item 81000
Services for people of ATSI descent
Item 81355
Rural Psychological Services (Online)

Private Health Funds

Some private health funds provide rebates but you would need to contact your provider.


Existing clients can book to see us via Halaxy. New clients can book in to see us via the contact details below.


Email us on info@leveluppsychology.com.au or call us on 03 9115 7372.

Referrals can be mailed to PO Box 4002 Langwarrin VIC 3910 or faxed to 03 9957 8139.

Emergency Support

Level Up Psychology does not provide emergency or crisis support. However, there are many organisations that are available in an emergency or crisis.

Triple Zero

Call 000 or visit triplezero.gov.au


Call 13 11 14 or visit lifeline.org.au

Kids Helpline